Frances Frei’s Three Pillars of Leadership

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I’ll start by saying I’m now a fangirl of Frances Frei (it only took a couple podcasts/interviews). She is a Harvard Business School professor with an incredible amount of grit and ambition. She is unapologetically authentic (though she admits to sometimes struggling with this) and serves as a wonderful example of strong female leadership today.

 

In her TED interview, Frei outlines three pillars necessary for a healthy work culture–trust, love and belonging.

  1. Trust, Frei states, relies on a triangle of authenticity, logic and empathy. We have to have faith that we are interacting with the authentic selves of our leadership, that they have a rigorous and sound logic, and that they deeply care about our success. sourceIn this Harvard Business Review article, Paul J. Zak summarizes his research on the effects of high trust in the workplace:
  2. Love is conveyed in the setting of high expectations simultaneously experienced with the deep devotion of our leaders to our success. As Frei put it, it’s not “tough love,” but rather “tough and love.”
  3. Belonging is achieved when we set conditions for more people and more varied people to achieve and thrive. The goal is not to take anything away from what already exists, but to broaden it. Frei also notes that the phrase “diversity and inclusion” should in fact be “inclusion and diversity.” Inclusion, she feels, begets diversity and not the other way around. At first, I thought she might be unnecessarily splitting hairs and thought this might not always be true of schools since, as a teacher, you don’t usually choose who is in your classroom (but I’m definitely not the expert here!).As we think about DEI in our classrooms, I pose this question to you: Do you agree with Frei’s viewpoint that inclusion must come first? Why or why not? Would love to hear your answers in the comments below.

I’m really looking forward to delving deeper in her book (co-written with Anne Morriss)
Unleashed,The Unapologetic Leader’s Guide to Empowering Everyone Around You 

My last thought on these learnings is this: The challenge right now is how to build up and maintain these pillars remotely. Following posts will contain some reflections on this.